Register Your Product
Thank you for choosing Queenaire Technologies. Product registration takes only a minute and will save you from hunting for a receipt later. If you ever need service, we’ll already have your purchase on file.
Have your model and serial number ready to go, then click below to register.
30-Day Money-Back Guarantee
Every Queenaire, Rainbowair, and Newaire unit comes with a 30-day money-back guarantee. Put it to work on your toughest odor problem. If it isn’t right for you, send it back within 30 days of purchase and we’ll refund you in full.
To qualify, the product must be returned in its original carton, with all packing materials and a copy of your proof of purchase. Products that have been mistreated, damaged, or altered are not eligible for return.
Limited Warranty
Queenaire Technologies warrants all new Queenaire, Rainbowair, and Newaire models to the original purchaser to be free from defects in materials and workmanship, when used properly, for a period of five (5) years from the date of original purchase for Queenaire and Rainbowair units, and two (2) years from the date of original purchase for Newaire units.
Ceramic generator plates are warranted for six (6) months against defects in materials and workmanship, but not against breakage, except as noted in the policy below. Any repair performed under warranty is covered only for the remaining, unexpired portion of the original warranty period.
Warranty Coverage
This limited warranty applies only to defects in materials and workmanship under normal and proper use of the Unit in its original, unmodified condition. It does not apply to any Unit that has been:
- Altered, misused, or neglected
- Damaged by accident or improper handling
- Serviced or repaired by anyone not authorized by Queenaire Technologies
Warranty service must be performed only by an authorized Queenaire Technologies warranty repair center. When requesting service, proof of purchase date and maintenance history must be provided upon request.
Questions about coverage or a repair? Get in touch and we’ll help you sort it out.