FAQ

Ozone units use corona discharge technology, which replicates the natural process of lightning. Inside each generator, a high-voltage transformer sends electricity across a screenless plate, splitting oxygen molecules (O₂) into individual atoms. These atoms then recombine to form ozone (O₃) — essentially creating “lightning in a box.”

All devices that allow air to pass through them collect dust or residue over time, especially in smoke-heavy environments. With that in mind, our ozone generators are designed for quick and easy maintenance – typically less than 10 minutes. Just remove the top cover, wipe the generator frame and plate with an alcohol wipe, and replace the cover. It’s that easy. Your unit is ready to go and will last for years to come.

All Queenaire and Rainbowair ozone generators come with a 5-year parts and labor warranty. In most cases, our service team can solve issues with a quick troubleshooting call. If your unit needs repair, our specialists can handle virtually all brands of ozone generators. Contact us at 1-877-64-OZONE or 1-877-646-9663.

Ozone is a powerful odor eliminator that destroys — not masks — odors from smoke, pets, food, mold, garbage, renovations, and more. It neutralizes the gases that cause smells by reacting directly with contaminants in the air, on surfaces, and in fabrics.

Think of ozone treatment like maintaining a swimming pool with chlorine — the right level depends on your environment. Larger or more odor-filled spaces require stronger or longer treatments. You may use short “shock treatments” for intense odors or continuous low levels for ongoing air purification. Factors like room size, humidity, and temperature all affect ozone performance.

Yes. Ozone has been rated GRAS (Generally Recognized as Safe) by the FDA. Any excess ozone naturally reverts to oxygen. As with anything, moderation matters – high levels can be irritating. If you can smell ozone strongly, lower the setting. For heavy treatments, allow time for ozone to dissipate before re-entering the space. You’ll typically detect ozone at about 0.03 ppm, well within OSHA’s safe exposure limits. Always follow manufacturer directions to ensure safe use.